If, for any reason, you're not completely satisfied with your purchase, we offer 30 days of full return on all items, that has not been opened.

All costs in connection with the return of goods are borne by the buyer. Upon return, the buyer is responsible for the correct packaging and bears the risk of the item from the time of delivery until the time of receipt at us. 

You must return goods in their original packaging. You bear the risk for goods in transit. Save your receipt and tracking information until you have confirmation from us that the items have been received
correctly.

We will not compensate for returned packages lost in the return shipping.

We credit the credit card which was used for the purchase as soon as possible and as the latest 14 days after we receive yourpackage.

If you wish to return a product contact us at contact@baleinestudio.com and then return the product(s) to:

Baleine Studio ApS
Vesterbrogade 17, 1
1620 Copenhagen V
Denmark

Att.: RETURN

Exchange
If you wish to exchange your product, note that you will have to return the product and place a new order.

Complaints
If you made a purchase at baleinestudio.com and wish to complain, please don’t hesitate to send us an email at contact@baleinestudio.com with your order number, name and a photo/video of your defect product.